Senior Field Applications Engineer
Company: AMETEK, Inc.
Location: San Diego
Posted on: March 2, 2025
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Job Description:
Ametek, Inc.
Read the overview of this opportunity to understand what skills,
including and relevant soft skills and software package
proficiencies, are required.
Job description: About Us:
Join AMETEK Programmable Power, a leader in cutting-edge
programmable power solutions and systems. We specialize in
designing and delivering precision AC and DC programmable power
supplies, electronic loads, power subsystems, and compliance test
solutions. If you're ready to work at the forefront of
differentiated power technologies, this is your opportunity to make
an impact in a fast-paced, high-tech environment!
Job Summary:
Through in-depth product knowledge the Senior Applications Engineer
is responsible for prioritizing, evaluating, and responding to
incoming technical and commercial support requests from customers
and our commercial teams. The required technical support includes
but is not limited to troubleshooting, evaluating customer
applications and providing product capability assessments, new
product recommendations, application integration assistance,
customer and internal employee training, and recommendation of
product upgrade solutions when applicable. The support offered by
the Application Engineering team is administered pro-actively to
our customer base through a mix of pre-sale and post-sale
activities.
Key Responsibilities:
--- Develop and maintain functional expertise in adapting
programmable power supplies to customer's applications. In
addition, work to develop specific market expertise to become a
resident expert in a particular segment relevant to our
business.
--- Monitors application related trends and requirements providing
guidance to our internal teams, partners and clients. Help feed
those trends into our roadmap process through our Product Marketing
department.
--- Develop and provide in-depth training, and technical
presentations at trade shows and events to educate customers and
partners on the company's products or capabilities. This may also
include demoing new product or technologies at a customer site.
--- Assist in articulating our technical value proposition
identifying key differentiating capabilities to prospective new
customers and solutions partners
--- Review customer specifications, design requirements, technical
approach, and commercial landscape to create customer proposals,
and qualify business opportunities. Record detailed backup to
validate the business case.
--- Provides mentorship/guidance on technology trends to clients,
partners, and employees (product marketing, sales, management)
--- Respond to technical inquiries from existing and potential
customers in a timely manner.
--- Work alongside and give guidance to product engineering and
product marketing to validate and troubleshoot technical issues
with respect to specific customer end applications. In addition,
interface with them to validate technical alignment of the
approach, costs, and lead time risks.
--- Develop, integrate, and utilize "Self Help" tools in
conjunction with marketing to assist customers in selecting and
applying the company's product into their specific applications.
(Ex: Technical notes, White papers, Application notes). In
addition, develop
segment specific content that assists the sales team in expanding
their knowledge about an end application with our products at the
forefront.
--- Ensure customer issues and customer proposals are responded to,
tracked, and closed out in a timely manner along with the
commercial team. "Own" the issue.
--- Efficiently lead and mentor junior staff in the pursuits
above
--- Travel locally and globally up to 35% as needed to support
company training, diagnosis, service, and applications activity
Minimum Qualifications:
Degree in Electrical Engineering with work experience in related
industry.
Five years of technical application, customer support or sales
experience in the test and measurement industry or comparable
experience
Due to the nature of [BU's] programs and products, applicants must
have the legal right to work in the U.S. and additionally must be
legally authorized to access export-controlled information and
source code.
Desired Qualifications:
Demonstrated ability to provide a high-level customer touch while
using solid judgment advancing an issue to closure.
Ability to present an issue with a respective solution to senior
management in a clear, concise manner.
Detail-oriented and well organized.
Positive, optimistic, attitude; enjoys communicating with clients
via phone, email, in-person.
Excellent communication skills (verbal and written) with ability to
present technical concepts in a clear manner to internal and
external customers.
Highly committed to understanding the customer perspective.
Experience using and developing ATE test systems including test
program development using LabView, LabWindows/CVI, Agilent VEE,
Visual Studio or similar Integrated software development tools is a
plus, ability to learn is a must.
Ability to work under minimum supervision and using knowledge of
pre-established guidelines and instructions to perform the tasks
required.
Ability to provide technical leadership from personal technical
experience to resolve open technical issues with the product and
the client application including hardware, software, and firmware
problems.
Ability to lead junior staff in troubleshooting and diagnosis of
client application issues and product technical issues including
hardware, software, and firmware problems.
Prior military experience.
What's in It for You:
Competitive compensation, holiday pay, and paid time off.
Great benefits package that includes health, vision, and dental
insurance.
401(k), plus matching.
Flexible spending accounts (FSAs), health savings account (HSA)
with AMETEK contribution, life insurance, disability insurance, and
family medical leave.
Employee referral program.
Tuition reimbursement program.
Employee assistance program.
Exciting, fast-paced environment where you could make a true
impact.
Opportunities for career advancement within our business unit and
across all other AMETEK business entities.
Additional Details:
Location:
This role is based in San Diego, California, a city renowned for
its idyllic blend of sun, sea, and vibrant culture. With a coastal
climate and over 70 miles of stunning coastline, it's a haven for
beach lovers and outdoor enthusiasts year-round. Explore diverse
museums, the historic Gaslamp Quarter, and Balboa Park's gardens
and world-famous zoo. Enjoy an active lifestyle with parks, trails,
and water sports. Relish international cuisine and experience
unique neighborhoods like lively North Park and coastal La Jolla.
San Diego offers an irresistible mix of relaxation and
adventure.
Salary Range:
The annual pay range for this position generally ranges between
$100,000 - $130,000. Actual salaries will vary and may be above or
below the range based on various factors including but not limited
to location, experience, and performance. In addition, AMETEK
provides a variety of benefits to employees, including health
insurance coverage, an employee assistance program, life and
disability insurance, a retirement savings plan, paid holidays and
paid time off. Bonus Eligible
To learn more about our company and our job opportunities, visit us
at:
https://www.ametek.com/careers
To learn more about the business unit you'll be joining, visit us
at:
--- Programmable Power: https://www.programmablepower.com/
--- #LI-Hybrid
Keywords: AMETEK, Inc., San Diego , Senior Field Applications Engineer, Engineering , San Diego, California
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