Customer Solutions Engineer (AI)

Company: Yoh, A Day & Zimmermann Company
Location: San Diego
Posted on: March 27, 2025

Job Description:

Customer Solutions Engineer (AI) (BH-383740)Location: San Diego, United StatesSector: ITSalary: $170,000.00 per annumYoh has an exciting opportunity for a Customer Solutions Engineer (AI) to join our Autonomous Technology client. The ideal candidate will have 5-10+ years of experience with C++, and live within a commutable distance to the office in San Diego, CA.Title: Customer Solutions Engineer (AI)Compensation: $130,000-$170,000/year (depends on experience level)Type: Full TimeLocation: San Diego, CA (onsite)Industry: Autonomous TechnologyResponsibilities:

• Provide technical expertise and support to customers during the implementation and use of enterprise software products.
• Work closely with customers to understand their requirements.
• Ensure successful product integration for AI & Autonomy development.
• Become an expert user of the enterprise software stack.
• Provide technical support and training to customers.
• Develop AI & Autonomy applications using the enterprise software development kit.
• Assist the sales team in pre-sales activities, such as demos.
• Support post-sales deployment and integration of enterprise software products.
• Develop and maintain technical documentation and training materials.
• Troubleshoot and resolve technical issues.
• Help customers debug software/API integration issues.
• Collaborate with the engineering team to address customer feedback and improve products.
• Visit customers globally to support software integration and development activities.Required Qualifications:
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • 5-10+ years of overall relevant experience.
  • 2+ years of experience in an integration/applications engineering role.
  • 2+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Proficiency in writing modern C++ code.
  • Intermediate proficiency in writing Python code.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Experience in the defense aviation or robotics industry.
  • Experience building and running a small enterprise software applications/solutions engineering team.Estimated Min Rate: $119,000.00Estimated Max Rate: $170,000.00Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
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Keywords: Yoh, A Day & Zimmermann Company, San Diego , Customer Solutions Engineer (AI), Engineering , San Diego, California