Production/Installation Manager

Company: Luxury Bath Technologies
Location: San Diego
Posted on: March 9, 2025

Job Description:

Production/Installation ManagerCreating a fresh solution to bath remodeling, American Bathroom Remodelers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.Primary Purpose & FunctionAmerica's number one growing Acrylic Bath System Company, American Bathroom Remodelers is seeking a Production Manager/Installation Manager in our San Diego, CA and surrounding areas. We offer a very competitive compensation package.Job Responsibilities

• Experience in acrylic bath systems is a requirement.
• Quality Assurance experience required.
• Participate in Hiring & Training.
• Review time sheets.
• Manage the installation team and ensure they meet their accountabilities.
• Maintain 100% customer satisfaction and 100% positive feedback from customers on installers.
• Contact customers 1 week after install for satisfaction review.
• Contact customers on a weekly basis to keep them informed of the production timeline.
• Request customer for referrals, or remind them of program.
• Plan and schedule all installations.
• Review contracts with Sale team prior to ordering.
• Order all products.
• Complete permits if required.
• Manage relationships with vendors.
• Manage incoming products and warehouse.
• Place all material orders.
• Setting install schedules.
• Quality control & install training.
• Prepare customer folder.
• Prepare/gather product together for installers.
• Maintain customer folders and production in our CRM.
• Assist Installers issues during installation.
• Collect Installers Time sheets, Receipts for payroll.
• Collect from installers completion certificates and money collected.
• Maintain calendar and update with installs scheduled. (Google)
• Maintain calendar for installers requested off days.
• Coordinate all warranty and service calls.
• Review your job cost to determine recommendations for improvement.
• Complete analysis on root cause of service calls.
• Collect payments from customers in a timely manner.
• Attend weekly management meetings.Salary & Benefits- Compensation range of $25-30/hour depending on experience- 401(k)- Paid Vacation- Paid Sick Time
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Keywords: Luxury Bath Technologies, San Diego , Production/Installation Manager, Executive , San Diego, California