Director, Foreclosure

Company: Guild Mortgage Company
Location: San Diego
Posted on: March 20, 2025

Job Description:

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.Position SummaryThe Director of Foreclosures oversees the company's Foreclosure and Post-Foreclosure departments ensuring efficient, accurate, and compliant operation. This role includes, under minimal direction, managing and developing a team, setting objectives, providing coaching and feedback, and driving productivity. The Director is responsible for monitoring departmental performance, resolving escalated issues, and ensuring adherence to investor, company, state, and federal guidelines. This position is essential for maintaining operational excellence and compliance within the foreclosure and post-foreclosure departments while fostering a high-performing team.Essential Functions

• Oversee and optimize team performance and operational metrics to ensure efficiency, productivity, and compliance.
• Provide leadership through goal setting, coaching, training, and regular performance evaluations.
• Manage department budgets and general ledger accounts, ensuring financial accuracy.
• Resolve escalated issues related to investor concerns and compliance.
• Prepare and present productivity reports, trend analyses, and updates to VP Default Management.
• Address and resolve action items from audits, providing responses and ensuring corrective actions are implemented.
• Direct the development of training to ensure changes and improvements relating to investor rules and regulations, compliance criteria, internal policy and guidelines, and best practices are followed.
• Ensure policies and procedures reflect everyday workings of foreclosure.
• Collaborate with Analyst to maintain and update systems and processes, ensuring they align with current policies and procedures.
• Ensure all departmental practices reflect organizational standards and compliance requirements.QualificationsBachelor's Degree directly related to the position or equivalent is required. A combination of education and experience may be considered in lieu of the Bachelor's degree.
  • Minimum 10 years of experience in mortgage loan default servicing required.
  • Minimum five years supervisory or leadership experience.
  • Ability to organize and manage multiple priorities simultaneously.
  • Strong leadership and coaching skills.
  • Expert-level knowledge of conventional and government mortgage loan documents, mortgage foreclosures, defaults, and bankruptcy processes.
  • Effective problem-solving and decision-making capabilities; ability to work in a fast-paced, deadline-driven environment.
  • Budget management and financial oversight experience.
  • Proficient with Microsoft Word, Excel, SharePoint, and PowerPoint.
  • Limited supervision required.
  • Experience managing audits and ensuring adherence to regulatory requirements.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and team-building skills.
  • Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
  • Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment.
  • Commitment to company values: Customer Service, Integrity, Respect, Collaboration, Learning, and Excellence.SupervisionJob Scope: Oversees a discrete department or functional area; Executes the operational plan and leads operations of a single large function/program or multiple smaller functions/programs.Complexity: Problems encountered often cross areas of the organization and are often complex, broad in scope, and unprecedented with no clear solution; often works cross-functionally to solve problems and implement changes.Impact: Decisions and actions have a major impact on the outcomes of the department, projects, and programs; Has a direct and significant impact on the business and/or operations of major segments of the organization.Interaction/Supervision: Leads through subordinate managers and other direct reports, all of whom are management or high-level individual contributors; reports directly to a member of the leadership team.RequirementsPhysical: Work is primarily sedentary; mobility in an office setting.Manual Dexterity: Ability to operate standard office equipment and keyboards.Audio/Visual: Regularly required to accurately perceive, distinguish, and interpret information received visually and through audio.Mental: This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.Schedules: Work is primarily performed during the business week, Monday - Friday.Guild offers a pleasant work environment, competitive compensation, and an excellent benefits package, including medical, dental, vision, life insurance, AD&D, LTD, and 401(k) with employer match.Guild Mortgage Company is an Equal Opportunity Employer.Targeted Salary Range: $91,000 - $124,000 annually.Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location.
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Keywords: Guild Mortgage Company, San Diego , Director, Foreclosure, Accounting, Auditing , San Diego, California