Back Office Technician
Company: Acuity Eye Group
Location: San Diego
Posted on: March 1, 2025
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Job Description:
Description:SUMMARY:The Back Office Technician is responsible
for performing a variety of patient care, office, and laboratory
duties. The Back Office Technician prepares patients for
examination and assists other optical professionals in providing
treatment to the eyes.ESSENTIAL FUNCTIONS:To perform this job
successfully, an individual must be able to perform each essential
function satisfactorily with or without accommodation. The
requirements listed below are representative, but not all
inclusive, of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions.Ensures a
positive and professional environment where patients feel
comfortable; prepares patients for treatment and assists
doctors.Collects and documents the patient's chief
complaint.Verifies patient's ocular and medical health history.
Documents any medications patient is taking.Obtains consents from
patients. Ensures patients read and sign the consents.Performs
Refractions.Administers basic Visual Acuity (VA)
assessments.Performs intraocular pressure (IOP) tests with a
Tonopen unit.Takes Fundus photos.Administers a Visual Field (VF)
test.Performs Flourescein Angiogram (FA) procedures.Performs
Indocyanine Green Angiography (ICG) procedures.Administers topical
ophthalmic and dilation medications to patients.Maintains a clean,
sterile, and stocked exams rooms.Provides written instructions
and/or patient education materials for the patient to review at
home. Ensures patient understands all instructions.Provides
accurate documentation and summarization of an ocular examination,
while maintaining patient flow and communication regarding
appointment status.Files patient forms and updates information in
CareCoud/EMR system.In some clinics, may be required to drive
patients in a company-provided vehicle.Maintains an appropriate
professional appearance and demeanor in accordance with Company
policies.Keep commitments and keep direct supervisor informed of
work progress, timetables, and issues.Maintain strict compliance
with State, Federal and other regulations (e.g., OSHA, WC, HIPAA,
ADA, FEHA, DOL, HR policies and practices).Other duties as assigned
by management.Requirements:REQUIRED: High School education, GED or
equivalent. Valid driver's license and automobile insurance.
Ability to travel to other clinics as assigned.DESIRABLE:Experience
in the Ophthalmic or Optometric Industry. Experience as a Back
Office Technician.CERTIFICATES/LICENSES/REGISTRATIONS:Certified
Ophthalmic Technician (preferred)Certified Ophthalmic Assistant
(preferred)Valid Driver's License may be required based on clinic
location(s).KNOWLEDGE/SKILLS/ABILITIES/TALENTS:Team player and
contributor coupled with excellent communication and interpersonal
skills (oral and written).Skills required include use and knowledge
of WORD, EXCEL and use of standard office equipment.Ability to
respond to common inquiries from customers, staff, vendors, or
other members of the community.Ability to draw valid conclusions,
apply sound judgment in making decisions, and to make decisions
under pressure.Ability to interpret and apply policies and
procedures.Must address others professionally and respectfully by
actions, words, and deeds.Detail oriented, organized, process
focused, problem solver, self-motivated proactive, customer service
focused.Displays independent judgment by willingness to make timely
and accurate decisions based on available information that is
sometimes vague or limited in nature.Ability to multitask
effectively and work in a fast paced and sometimes ambiguous
environment, without compromising quality of work.Ability to
prioritize tasks and projects with limited direction, while
understanding and contributing to the success of the clinic.WORK
ENVIRONMENT:The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.This is primarily an office
classification. Temperature conditions are controlled with limited
direct exposure to hazardous physical substances. The noise level
in the work environment is usually low to moderate.Ability to
travel to between offices.While performing the duties of this job,
the employee is regularly required to sit, stand, walk, handle, or
feel, reach with hands and arms, see, talk, and hear. The employee
will frequently lift and/or carry reports, records and other
materials that typically weigh less than 20 pounds. The employee is
occasionally required to stoop, kneel, bend, or crouch.Finger
dexterity is needed to access, enter, and retrieve data using a
computer keyboard, calculator, and other standard office
equipment.All of the information contained herein reflect general
details as necessary to describe the principal functions of this
classification, the level of knowledge and skill typically required
and the scope of responsibility but should not be considered an
all-inclusive listing of work requirements. Management reserves the
rights to add, modify, change, or rescind the duties and/or work
assignments of all positions, without advanced notice, and to make
reasonable accommodations so that qualified employees can perform
the essential functions of the job.Notwithstanding any of the
foregoing described job responsibilities, employee shall not engage
in activities that constitute the practice of ophthalmology as
prohibited under applicable law. Employee shall neither exercise
control over nor interfere with the clinician-patient relationship.
Clinicians shall have sole responsibility for all professional
services provided to patients.Compensation details: 21-22.84 Hourly
WagePI55c755b634b6-25660-37027293
Keywords: Acuity Eye Group, San Diego , Back Office Technician, Administration, Clerical , San Diego, California
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