Senior IT Engineer for CI Tools
Company: Qualcomm
Location: San Diego
Posted on: March 16, 2025
Job Description:
Company:Qualcomm IncorporatedJob Area:Information Technology
Group, Information Technology Group > IT EngineeringGeneral
Summary:Performs IT functions such as design, analysis, evaluation,
testing, debugging and implementation of applications programs
supporting company business processes and operations. Analyzes,
installs, acquires, modifies and supports operating systems,
database or utilities software. Plans, conducts and directs the
analysis of business problems to be solved with automated systems.
Analyzes, designs, acquires and implements projects for LAN and/or
WAN systems. Plans, designs, acquires and implements
telecommunications voice/wire systems. At higher job levels, may
contribute to the development, testing, evaluation or design of
system or infrastructure architecture used throughout the IT
solution set.Minimum Qualifications:
- 3+ years of IT-related work experience with a Bachelor's
degree.
- 5+ years of IT-related work experience without a Bachelor's
degree.Physical Requirements:
- Frequently transports and installs equipment up to 20
lbs.Principal Duties and Responsibilities:
- Troubleshoots and debugs issues with networks, systems, and/or
applications by completing root cause analyses, and escalates
issues both internally and externally as needed.
- Manages individual project priorities, deadlines, and
deliverables with minimal supervision.
- Seeks out learning opportunities to increase own knowledge and
skill within and outside of domain of expertise.
- Adapts to significant changes and setbacks in order to manage
pressure and meet deadlines independently.
- Works on IT projects as assigned under the direction of upper
level IT staff.
- Communicates with project lead via email and direct
conversation to make recommendations about overcoming impending
obstacles.
- Acts as a resource for less knowledgeable personnel.
- Serves as hotline support to resolve advanced system and/or
application issues by interfacing with users and other IT Engineers
to resolve issues.
- Determines which work tasks are most important for self and
junior personnel, manages distractions, and independently deals
with setbacks in a timely manner.
- Anticipates complex issues and discusses within and outside of
project team to maintain open communication.
- Works directly with internal business partners to ensure new
systems and/or applications operate according to user requirement
specifications.
- Documents solutions and common processes.
- Monitors computer operating system and/or software application
availability and performance by ensuring customers can access
necessary systems and/or applications.
- Networks with colleagues within and outside of domain of
expertise to gain insight, ideas, and connections.
- Contributes to technical conversations with tech leads/managers
and brainstorms possible strategies for project completion.Level of
Responsibility:Working under some supervision. Making decisions
that are moderate in impact; errors may have relatively minor
financial impact or effect on projects, operations, or customer
relationships; errors may require involvement beyond immediate work
group to correct. Requires verbal and written communication skills
to convey information that may be somewhat complex to others who
may have limited knowledge of the subject in question. Most tasks
require multiple steps that can be performed in various orders;
some planning and prioritization must occur to complete the tasks
effectively; mistakes may result in some rework. Deductive and
inductive problem solving is required; multiple approaches may be
taken/necessary to solve the problem; often information is missing
or incomplete; intermediate data analysis/interpretation skills may
be required. Exercising creativity to draft original documents,
imagery, or work products within established guidelines.EEO
Employer: Qualcomm is an equal opportunity employer; all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, Veteran status, or any other protected
classification.Pay range and Other Compensation & Benefits:$45.77 -
$68.65. The above pay scale reflects the broad, minimum to maximum,
pay scale for this job code for the location for which it has been
posted. Even more importantly, please note that salary is only one
component of total compensation at Qualcomm. We also offer a
competitive annual discretionary bonus program and opportunity for
annual RSU grants (employees on sales-incentive plans are not
eligible for our annual bonus). In addition, our highly competitive
benefits package is designed to support your success at work, at
home, and at play. Your recruiter will be happy to discuss all that
Qualcomm has to offer - and you can review more details about our
US benefits at this .If you would like more information about this
role, please contact .
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Keywords: Qualcomm, San Diego , Senior IT Engineer for CI Tools, Engineering , San Diego, California
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