On-Site Property Manager (Presidio Palms)
Company: San Diego Housing Commission
Location: San Diego
Posted on: March 16, 2025
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Job Description:
Job Details
Ensure you read the information regarding this opportunity
thoroughly before making an application.
Description
Salary: $68,328.21 - $83,259.28 annually
Type: Regular full time, full benefits
Application deadline: March 24, 2025
Onsite Location:
2087 Hotel Circle South, 92108 (Manager unit is a 744 sq. ft.
studio)
Department: Property Management & Maintenance
Benefits include, but are not limited to:
9/80 Compressed Work Schedule (office closed every other
Friday)
14 paid holidays
Employer paid pension contribution of 14% to base salary
457 tax-deferred savings plan
Social security exempt
Tuition reimbursement up to $5,000 annually
Sharp PPO or HMO Plan, Kaiser Permanente HMO Plan,
Dental
Vision
Flexible spending account
Health and wellness perks
Rewards & Recognition program
To see full benefits package, please visit:
https://www.sdhc.org/sdhc-employee-benefits/
About SDHC
The San Diego Housing Commission (SDHC) is an award-winning public
housing agency in the City of San Diego that provides innovative
housing assistance programs for households with low income or
experiencing homelessness. The San Diego City Council, in its role
as the Housing Authority of the City of San Diego, oversees SDHC.
SDHC helps pay rent for more than 17,000 households with low income
annually; is a leader in collaborative efforts to address
homelessness, such as the Community Action Plan on Homelessness for
the City of San Diego and SDHC's homelessness initiative, HOUSING
FIRST - SAN DIEGO, which has created more than 11,000 housing
solutions since November 2014 for people experiencing homelessness
or at risk of homelessness; and creates and preserves affordable
rental housing, with more than 23,000 affordable units in service
in the City today with SDHC's participation.
About the Department
The Real Estate Operations division contains the Property
Management (PM) and Asset Management (AM) departments. Together the
Property and Asset Management departments are responsible for
effectively and strategically managing over 2,200 units scattered
across over 150 properties.
About the Position:
Responsible for the day-to-day management of the Commission's
rental properties involving considerable contact with applicants,
tenants, contractors, vendors, and others, and exercises
independent judgment and discretion in a variety of circumstances.
Incumbents should be available as needed on a 24-hour basis, and
reside at the assigned site (Presidio Palms) while actively
fulfilling the role of this position. The right to use an apartment
unit is an incident to and a condition of employment with the
Commission. The manager unit is one bedroom and utilities are
included. At the employer's request or due to agency requirements,
the On-site Property Manager may be asked to move to another unit
within the complex or another Commission owned property.
The position serves the assigned team, and will report to the
Regional Manager. This position is critical for SDHC owned
properties as the Property Manager will interact daily with
residents and front-line staff to address all aspects of the
resident lease administration and unit, property upkeep of SDHC
owned assets. The incumbent will work independently most of the
time but will also work with a large team from time-to-time. The
ideal candidate will have thorough working knowledge of basic
property management rules and regulations, be a quick-learner,
resourceful and possess the ability to independently prioritize
work. A Maintenance Technician will report to the successful
candidate.
Examples of Essential Job Functions:
Manages all aspects of an assigned unit, including cash flow
analysis, budget preparation and monitoring, contract monitoring,
advertising and marketing, tenant retention and tenant relations;
implements house rules as well as policies and procedures.
Supervises, directs, and evaluates maintenance and other assigned
personnel, reviews leave requests, addresses employee concerns and
problems, directs work, counsels regarding work related matters,
disciplines, and completes employee performance appraisals; assists
in conducting and preparing training materials for staff training
sessions; manages and coordinates staff and resources to accomplish
property goals and objectives.
Screens and approves or rejects prospective residents; reviews all
rental applications and lease forms; explains lease documents;
reviews and approves all new leases; prepares and processes lease
terminations; makes independent determinations regarding the
suitability of tenant evictions and renders recommendations for
filing of Unlawful Detainers; performs evictions as required and
represents Commission at court proceedings and informal hearings as
necessary; ensures that lease files are complete and that correct
entries are posted.
Monitors the market and assists in developing an effective lease
renewal program with a focus on ensuring full occupancy; develops
and implements strategies to market property and successfully
achieve leasing goals.
Implements and assesses effectiveness of property marketing
strategies and makes independent judgments in the implementation of
these strategies.
Monitors the HOME program in accordance with the US Department of
Housing and Urban Development (HUD) requirements and guidelines;
maintains a waiting list for the program with eligible candidates
and ensures eligibility upon move-in.
Re-examines the income and composition of resident households
annually to determine if resident's unit size is appropriate and
whether the resident is within the State income limits.
Attends to resident requests; reviews, analyzes, and consults with
Housing Supervisor regarding tenant issues and resolutions.
Develops a yearly budget and ensures that projects operate within
the approved budget; maintains inventory records; submits purchase
requests, monitors expenditures and keeps expenditures within
budget; prepares and submits reports; reviews and monitors accounts
receivable; responsible and liable for a petty cash fund.
Reviews accounts receivable reports regularly and conducts and
documents collection activities for all delinquent accounts;
reviews accounts, collects rents and other charges when due and
ensures that all funds collected are documented properly; makes any
necessary adjustments (e.g. requested deposit refunds).
Reviews and analyzes financial needs and trends for the fiscal
year; tracks expenditures on an ongoing basis; submits budget
variance reports regularly.
Interacts with tenants, guests, and invitees, including without
limitation ensuring all incident reports are documented in a timely
manner; exercises independent judgment in dealing with problems
arising on or around Commission property, including without
limitation making decisions regarding complaint resolution,
emergencies, criminal activity, etc.
Conducts inspections of properties and generates work orders;
prioritizes and disperses work orders; documents all damages to
property; ensures all assigned work orders are accomplished;
reviews and conducts follow-up procedures on maintenance work
orders to ensure that work orders are completed satisfactorily and
in a timely manner.
Determines and authorizes work orders requiring outside contractors
and monitors the progress of contracted work, coordinates work of
contractors and vendors, and ensures contracted work is inspected
for quality; escorts contractors and other workers on site;
monitors completion of maintenance requests to minimize vacancy
turnaround time.
Responsible for the preparation and distribution of inspection
notices. Inspects vacant units to ensure rental readiness; performs
move-out inspections to assess condition of vacated units and
monitors the unit's progress to ensure that make-ready, safety and
cleaning processes are all performed effectively and efficiently;
ensures make-ready units are completed within 7 days of
move-out.
Initiates and implements policies and procedures to achieve and
maintain a high standard of resident service and resident
communications; oversees tenant activities; cultivates
tenant-management relations.
Ensures that assigned properties present an aesthetically pleasing
appearance in accordance with established property management
standards; ensures grounds, common areas, and community spaces are
clean, well-maintained, and present excellent curb appeal.
Regularly patrols residential sites and related facilities, such as
laundry rooms, parking lots, trash areas, grounds and common areas,
to observe safety, security or maintenance problems.
Adheres to all Federal, State and local laws related to the
operation of the property (e.g. Fair Housing, ADA, Equal Employment
Opportunity, OSHA), as well as, all Commission policies and
procedures.
Under the guidelines of Commission policies and procedures, ensures
that staff understands and conducts themselves and agency business
according to policy and according to State and Federal Laws and
regulations.
Maintains and reviews agency vehicle inspection forms.
Turn vacant apartment to make ready for new occupants
Performs other duties as assigned.
Typical Qualifications
Knowledge of:
Applicable Federal, State, and local laws, regulatory codes,
ordinances, and procedures relevant to assigned area of
responsibility (i.e., leasing of residential housing units).
Principles and practices of employee supervision, including work
planning, assignment, review and evaluation, and the training of
staff in work procedures.
Principles and practices of tenant retention and relations.
Basic financial record keeping, budget preparation and variance
reporting, marketing, contract administration, and related
practices and procedures.
Recent and on-going developments, current literature, and sources
of information related to the operations of the assigned
programs.
Record-keeping principles and procedures.
Modern office practices, methods, and computer equipment and
applications related to the work.
English usage, grammar, spelling, vocabulary, and punctuation.
Techniques for effectively representing the Commission in contacts
with other agencies, community groups, and various business,
professional, educational, regulatory, and legislative
organizations.
Techniques for providing a high level of customer service by
effectively dealing with the public, vendors, contractors, and
Commission staff.
Ability to:
Plan, organize, assign, review, and evaluate the work of staff;
train staff in work procedures.
Prepare clear and concise reports, correspondence, policies,
procedures, and other written materials.
Interpret, explain, and ensure compliance with applicable Federal,
State, and local laws, regulatory codes, and ordinances, and
Commission policies and procedures.
Maintain confidentiality of sensitive personal information of
applicants, current and former residents, and other matters
affecting tenant relations.
Maintain accurate files and records.
Organize and prioritize a variety of projects and multiple tasks in
an effective and timely manner; organize own work, set priorities,
and meet critical time deadlines.
Operate modern office equipment including computer equipment and
specialized software applications programs.
Use English effectively to communicate in person, over the
telephone, and in writing.
Use tact, initiative, prudence, and independent judgment within
general policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and harmonious working
relationships with those contacted in the course of work.
Education and Experience:
Equivalent to the completion of the twelfth (12th) grade and two
(2) years of responsible property or apartment management and
supervisory experience, or an equivalent combination of training
and experience. 3-5 years of Affordable Housing and Supervisory
experience highly preferred.
Licenses and Certifications:
Possession of, or ability to obtain, a valid California Driver's
License by time of appointment.
Physical Demands:
Must possess mobility to work in a standard office setting and use
standard office equipment, including a computer; to operate a motor
vehicle, and to visit various Commission and meeting sites; vision
to read printed materials and a computer screen; and hearing and
speech to communicate in person, before groups, and over the
telephone. This is primarily a sedentary office classification
although standing in work areas and walking between work areas may
be required. Finger dexterity is needed to access, enter, and
retrieve data using a computer keyboard or calculator and to
operate standard office equipment. Positions in this classification
occasionally bend, stoop, kneel, reach, push, and pull drawers open
and closed to retrieve and file information. Employees must possess
the ability to lift, carry, push, and pull materials and objects up
to 25 pounds.
Environmental Elements:
Employees partly work in the office and partly in the field and are
exposed to loud noise levels, cold and hot temperatures, inclement
weather conditions, road hazards, mechanical and/or electrical
hazards, and hazardous physical substances and fumes. Employees may
interact with upset staff and/or public and private representatives
and contractors in interpreting and enforcing departmental policies
and procedures.
Commitment to Diversity
We're about people. At SDHC, Diversity, Equity, Inclusion and
Access are embedded in our values, mission, and culture. We make an
intentional effort to provide equitable access to our programs and
services and foster a diverse and inclusive workplace and
community. Diversity and inclusion are catalysts for meaningful
change. We encourage and welcome diverse approaches and points of
view from employees, customers and our community as we continuously
improve our programs, projects and policies.
Equal Employment Opportunity
We provide equal employment opportunities to all applicants for
employment and prohibit discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Reasonable Accommodations
The San Diego Housing Commission will ensure that persons with
disabilities are provided reasonable accommodations for the hiring
process. If reasonable accommodation is needed, please contact the
Human Resources Department at hr@sdhc.org.
Qualifications
Education
Required
High School or better.
Experience
Required
2 years:Property Management Experience
Licenses & Certifications
Required
CA Driver's License
Keywords: San Diego Housing Commission, San Diego , On-Site Property Manager (Presidio Palms), Executive , San Diego, California
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